Common Questions

When is PROVE available?

PROVE is typically available 7 days a week, 24 hours a day with the following exceptions: Midnight Saturday through 8 AM on Sunday and nightly from approximately 2 – 4 AM.

How do I get access to PROVE?

Register as a user by clicking the 'Create an account' link under the log in button.

How do I get support for PROVE?

The user guide has answers to many questions you may have. Contact us with any technical or policy-related issue.


Policy Retrieval and Online Verification Engine (PROVE)

Lienholders and insurance trackers: Verify coverage on vehicles and obtain printed documentation.